Communication Training
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Confidence or the lack thereof can be a very large part of the picture when it comes to effective communication. You may already be aware that the ability to communicate effectively is an extremely important skill that can transfer very easily from one person to the next. It is crucial to realize that confidence can be a very positive trait. However, many who struggle with confidence tend to under-estimate its importance, and communication can actually be quite difficult when confidence is the issue.

In order to make sure that you are getting an effective training course in this area, it is important to understand the difference between confidence and assertiveness. A confident person communicates in a confident and straightforward manner. An assertive person communicates aggressively. There are some who think that communication style is the same as assertiveness. This is not true. The purpose of this article is to clearly identify, evaluate and synthesize the most current empirical data on the effectiveness of various assertiveness communication training courses for healthcare practitioners and students on varying levels of assertiveness, communication competency and impact on healthcare professionals.

First, what exactly is assertiveness? Assertiveness is your own internal state of mind. In essence, assertiveness is the ability to feel and say what you want without feeling pressured or attacked. The opposite of passive non-attention is active self-disclosure and listening to what your values and goals are. Being assertive includes both consciously making statements and actively listening to and honoring the needs and messages of other people.

Now let's take a look at how the two basic communication styles interact. Passive assertiveness occurs when you don't communicate your own needs and desires. This typically happens when you don't feel you need to state or articulate your wants and needs. When you are passive, you are not giving your partner the opportunity to negotiate with you on your behalf. Bypassing this communication process completely and failing to communicate what you want is passive assertiveness.

To be more assertive, you need to be able to: Recognize your own needs and talk about them openly. Be willing to put yourself in the shoes of others and recognize your own value as well as their value. Show and accept that you value and need their support. Develop a sense of fairness, sharing power and being a team player. These are some of the best qualities of naturally assertive communication and can be learned through practice.

On the other hand, if you unconsciously adopt the passive, submissive behavior, you're actually also not very assertive. I've seen too many therapists and coaches teach their clients that they must avoid arguing or compromising at all costs, which is considered to be passive assertiveness. And while this behavior certainly has its place in certain situations, it has no place in how we communicate with each other. If you feel like you are arguing all the time with someone who is not responding in a reasonable manner, then it's time to step up and talk to them.

What is the difference between passive and aggressive communication? Well, passive is when you give and receive information and feedback without aggressively trying to take control. And aggressive communication occurs when you use force to get what you want. The key difference is whether you are talking about something in a polite, respectful way or you are shouting or intimidating. In addition to this, assertiveness is what sets up a healthy relationship where each person feels valued and respected. This respect extends beyond the surface level of interactions with other people, it also effects how you interact with other people, your co-workers and the entire organization.

You are always justified in using assertiveness if you sincerely value the feelings of those whom you are communicating with. So, don't let your passive behaviour get the better of you. Speak up when you know you have the right to, and stand up for yourself whenever someone makes a negative remark against you. You'll soon learn that you will be more appreciated for your assertiveness than your passive behaviour. So start using the skills that will help you be assertive in every situation.

 

Web:   https://paramounttraining.com.au/training/communication-training/

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