QuickBooks is the best accounting software, packed with many features to make it convenient to use. However, the users sometimes get troubled by the QuickBooks Search Not Working issue, which can randomly appear. If your QuickBooks search fails to function, read this full blog to acknowledge the reasons that trigger this issue and the methods to remove it from your PC.
Get easy troubleshooting tricks from our QB support team at +1-855-856-0042 to rectify the error quickly.
Reasons
You might sometimes face issues searching transactions, files, or documents on your QuickBooks. The potential reasons QuickBooks search stops working in the software are mentioned below-
- QuickBooks installation on your PC was corrupt, and internal issues have developed as a result.
- The search index file of QuickBooks is damaged, or the software fails to access its folder.
- QuickBooks isn’t able to run correctly due to Windows Firewall restrictions
Must Read:- Why My QuickBooks Sync Manager Is Not Working
Solutions
Using the software becomes inconvenient after the search function fails to work, as you won’t be able to fetch the required documents directly. The methods that are applicable against the error are mentioned below-
Solution 1- Change the name of the QuickBooks search index folder on your system
QuickBooks search might fail to work if the search index file stored on your computer fails to work. This can also happen if the software fails to access the search index folder due to its broken file path. You might also run into this issue if you use a non-admin account in your Windows, which doesn’t have the rights to access system files. An easy way to tackle the problem is by renaming the QuickBooks search index folder to ensure the software doesn’t develop issues while accessing it. Use the following steps to fix the search index folder-
- Go to the Windows Start menu from the taskbar and click the Username in the pop-up menu.
- Click your current account name and tap Sign Out.
- Select the admin account mentioned in the login screen or enter its credentials manually to sign in as an Admin user.
- Single-click the search panel and enter ‘*searchindex.’
- Open the folder's location from the results and right-click on the search index folder.
- Select the Rename option and type “OLD” at the end of the folder name.
- Save the folder on your system and retry using the QuickBooks search.
If you fail to use the search feature in QuickBooks, move to the next solution.
Solution 2- Repair internal QBDT bugs using the Quick Fix My Program tool
QuickBooks can also malfunction and fail to use some of its features due to minor bugs that develop due to defective installation of the software on your PC. You can fix the bugs using the QB tool hub, as shown in the steps below-
- Launch the QuickBooks Tool hub on your device and approach the Program Problems menu.
- Single-click Quick Fix My Program to run the automated tool that fixes the software's internal issues.
Conclusion
This blog is created to help users figure out the reasons for QuickBooks Search Not Working on their computer. The correct methods to counter the issue are also compiled in the blog, which you can use to prevent the search issue from developing again on your QuickBooks.
Sort out your remaining queries by talking to our team of QB experts at +1-855-856-0042.
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